Alexander Footstool

We are pleased to offer delivery coverage across the entire UK, including Northern Ireland, Scotland, and Wales. Delivery Timeframe Once your order is placed, please allow: Handling time: 3–7 working days (Monday–Friday) Transit time: 4–8 working days (Monday–Friday) Orders placed before 7:00 AM (GMT) begin processing the same working day. Orders placed after this time will be processed the next working day. Service Area We deliver nationwide across the UK, including: England Scotland Wales Northern Ireland Assembly & Additional Services Assembly: Professional assembly is not included or offered. All items are delivered for self-assembly. DIY Setup: Each bed includes step-by-step instructions and an online video guide. Most beds can be assembled by two people in under an hour. Removal Service: We do not offer removal or disposal of old bed frames or mattresses. Overall Delivery Estimate From order placement to arrival, delivery typically takes 7–15 working days. Delivery & Assembly Details Service Area: We deliver nationwide across the entire UK, including Scotland, Wales, and Northern Ireland. Delivery Timeline: Most orders arrive within 10–15 working days. Removal Service: We do not offer disposal or removal services for your old bed frames or mattresses. Assembly: Professional assembly is not included or offered as a service. All items are delivered for self-assembly. DIY Setup: Each bed comes with step-by-step instructions and an online video guide. Most beds can be comfortably built by two people in under an hour.

Refund & Return Policy At our store, every product is custom-made to order with great care. Due to the personalized nature of our items, we follow a strict refund and return policy as outlined below. 1. No Returns or Refunds All products are custom-made specifically for each order. Therefore, we do not accept returns and do not offer refunds once an order has been placed and processed. Please make sure all details (such as sizes, names, and designs) are correct before placing your order. 2. Damaged or Defective Items If your order is delivered damaged or defective, please contact us within 48 hours of delivery. You must provide clear images of the damaged item along with your order details. Once verified, we will arrange a replacement at no additional cost. 3. Order Issues If you receive the wrong item or there is an error from our side, we will take full responsibility and provide a quick resolution, including a replacement if necessary. 4. Cancellations Orders can only be canceled within a limited time after being placed. Once production has started, cancellations are not possible. 5. No Exchanges We do not offer exchanges because all products are custom-made and cannot be resold. 6. Contact Us If you have any concerns or complaints, please contact our support team. We aim to respond within 24–48 hours and resolve all issues promptly. Email: sales@allsizebeds.com